Help Desk Management is a complaint management system. Where in an organisation can track there complains and give one point place to raise ticket or complain. It is a web based application
doesnt require any heavy machine requirement just a browser an internet and you are set to go.
Easy to access, fully equiped dashboard with 1 click infos.
This application reduces time and effort apart from it , it has following features:
Complainant can track there complaints
One view Dashboard
Apart from interactive UI , it has :
Easy to use
Reduce time & effort
Improves customer satisfaction
After using HDM 1.0 , managing customers'/Employees complaint becomes easy & even increase a level of satisfaction towards organisation.
Testimonial: "It has improved organisations' employees satisfaction level & productivity - East Central Railway, Samastipur, Bihar"