Help Desk Management is a complaint management system. Where in an organisation can track there complains and give one point place to raise ticket or complain. It is a web based application doesnt require any heavy machine requirement just a browser an internet and you are set to go.
Easy to access, fully equiped dashboard with 1 click infos.

Features

Advantages of HDM1.0

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• This application reduces time and effort apart from it , it has following features:

  Raise complaint

  Complainant can track there complaints

  One view Dashboard

  SMS Integrated

• Apart from interactive UI , it has :

  Easy to use

  Reduce time & effort

  Improves customer satisfaction

  After using HDM 1.0 , managing customers'/Employees complaint becomes easy & even increase a level of satisfaction towards organisation.

• Testimonial: "It has improved organisations' employees satisfaction level & productivity - East Central Railway, Samastipur, Bihar"